our stay at the hotel was fantastic - it exceeded all expectations. the staff was incredibly helpful and friendly, the rooms were clean and comfortable, and the free parking was a bonus. it was a great experience, especially compared to our previous stay in madrid.

Vending machine was empty.

Our favorite hotel in Madrid, staff was helpful. We appreciated mercader.

the hotel was lovely and very modern, I loved the rooms. the staff were friendly and helpful.

we knew it the location and was happy that it was not in the centre but it was a bit odd that you have to go through security gates and give your information to get to the hotel. The breakfast was a bit basic and could've been better.

The beds here are very cozy, making our stay enjoyable and serving as a great starting point for exploring the city with a convenient 25-minute drive to the airport.

I liked that the hotel is located in a private area and we had free parking, the hotel staff was professional, the rooms are spacious

Breakfast really is a problem in this hotel, I had nothing to eat besides grain bread with milk and honey, now depends as usual each morning to eat:), hotel location is good but need car to move

The rate of this hotel was amazing 49 eur include breakfast and parking, hotle saff are nice but they dont speak english pretty well exept one and unfortuntly his shift start at night, comfort and quit room

Net was free for just one person each night even in double room, No refreg, no umbrella in rainy day !! aminete on the bathroom was just shampoo no shower gel or cream, breakfast wasnt that bad but no eggs or cheese and when they put a cheese on the buffet the told us its just for company !!! Which is not a kind way!! And once the company checked out they remove the cheese !! Location is v poor u need a car.

Clean, modern amenities. Helpful staff. food Comfortable bed. Fabulous bathroom. Pet-friendly. 12 o'clock check-out. Free parking and wifi

Nothing to mention.

good quality at this price. Buffet breakfast included. Free parking

Quite difficult to find as situated on a gated industrial estate, and all the access gates were closed except one. Bathroom had see-through glass walls, so no privacy

hotel was clean and staff friendly.

The Hotel was remote from Madrid and there were very limited fascilities for meals when arriving back late. I would recommend this hotel for business users or tourists with their own travelling arrangements. Taxi fares are vey high even for short distances.

Convenient location for exploring the surrounding area. The room was clean and modern, with a comfortable bed. The complimentary breakfast had a good variety of options. The staff were friendly and helpful. Despite a few minor inconveniences, I would recommend this hotel for a pleasant stay.

Location, staff (very helpful and kind), cleanliness, ease of getting to city center, price.

The hotel is very clean, room and bathroom very clean, quiet location of the hotel, wonderful staff and very helpful, I liked this hotel ..

Relatively difficult location of the hotel, you must have a car + Gps

We arrived late at Hotel Mercader and were immediately welcomed with a smooth and efficient check-in process. The staff even provided a bowl of water for our dog in the room, a lovely touch. The room itself was beautiful, spotlessly clean, and spacious. The breakfast offered a good variety of options and was nicely prepared. The location of the hotel, conveniently situated near the motorway, made it easy for us to come and go without getting caught in central Madrid's congestion. I highly recommend this hotel for a comfortable and convenient stay.

I had to attend an event close by, it was really convenient location for La Caja Magica. 3 minutes

The breakfast is really bad.

i liked very much that still there are rooms where is allowed smoking,rooms are nice,clean,staff friendly....

very poor breakfast in other NH hotels breakfast is much reacher